Service request form
Please provide and submit the info to us if you require the technical support or maintenances service.
Step 1
Fill in the “Service Request Form”
Step 2
RMA ID will be sent when details received
Step 3
Bring in / deliver your device to us
[contact-form-7 id=”17″]
Warranty Terms
We would provide warranty service for equipment which sold by Synthax Hong Kong Ltd.
read moreFor non-warranty services, if the customer decides not to repair the equipment after our inspection, the customer will need to pay HK$400 inspection fee.
The details of the repair and the quote will be notified after our engineer inspection.
